Last updated: August 2026 — James Wilson, Ecofast

Responsible Gaming

Our Commitment to Responsible Gaming

At ecofast.app, we are committed to promoting safe and responsible gaming practices across Australia. Gambling should be an entertaining activity, not a financial burden. We encourage all our users to gamble responsibly and within their means. This page provides essential information about responsible gaming, warning signs, and resources available to help you maintain control.

What is Responsible Gaming?

Responsible gaming means enjoying casino games in a safe, controlled manner. It involves:

• Setting strict limits on time and money spent gambling
• Never gambling with money you cannot afford to lose
• Viewing gambling as entertainment, not as a way to earn income
• Taking regular breaks and not chasing losses
• Maintaining a healthy balance between gaming and other activities
• Keeping gambling separate from essential expenses like rent, food, and bills

Responsible gaming protects your financial wellbeing and mental health while ensuring you enjoy casino games for their intended purpose: entertainment.

Warning Signs of Problem Gambling

It is important to recognise the early warning signs of problem gambling. If you or someone you know experiences any of the following, help is available:

• Gambling more frequently or with larger amounts than intended
• Thinking about gambling constantly or planning the next gaming session
• Feeling anxious or irritable when unable to gamble
• Lying to family or friends about gambling activities
• Using gambling to escape problems, stress, or negative emotions
• Chasing losses by gambling more money to recover previous losses
• Neglecting work, family, hobbies, or personal relationships
• Borrowing money or experiencing financial difficulties due to gambling
• Failed attempts to reduce or control gambling behaviour

If you recognise any of these signs, seeking help early is crucial. Support is available through the resources listed below.

Age Verification: 18+ Policy

All users must be 18 years of age or older to access ecofast.app. We enforce strict age verification procedures to ensure minors cannot access our platform. Gambling is not permitted for individuals under 18 years of age in Australia. Parents and guardians should monitor young people's online activities closely to prevent underage gambling.

Self-Exclusion and Deposit Limits

ecofast.app provides tools to help you maintain control over your gaming:

Self-Exclusion

Our self-exclusion tool allows you to voluntarily exclude yourself from accessing your account for a specified period. Once activated, you will be unable to log in or place bets. Self-exclusion periods can range from days to months, giving you time to reassess your gaming habits.

Deposit Limits

Set daily, weekly, or monthly deposit limits to control how much money you spend on gaming. These limits restrict the amount you can deposit into your account within the specified timeframe, helping you stick to a budget.

To activate either of these tools, visit your account settings or contact our customer support team for assistance.

Support and Helpline Numbers

If you need help, these Australian organisations provide confidential support:

• Gamblers Anonymous Australia: 1300 888 665 – Free peer support and counselling services
• GamCare: Available online at gamcare.org.uk for further resources and support information
• BeGambleAware: Visit begambleaware.org for educational materials and self-assessment tools
• Lifeline Australia: 13 11 14 – Crisis support and counselling for all Australians

Final Thoughts

At ecofast.app, your safety and wellbeing are our priority. Please gamble responsibly, within your limits, and seek help if you need it. Support is always available.